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Complete Guide to Victorville City Council & City Government, and how to get involved

Updated: January 2026

Victorville’s local government is easier to navigate once you know who does what, where meetings happen, and which department handles your issue. This guide gives you the practical details; meeting schedule, contacts, online tools, district maps, and the fastest ways to get help or speak up.

Quick essentials

  • Victorville City Hall / Council Chambers: 14343 Civic Drive, Victorville, CA (Council Chambers are inside City Hall)
  • Main City phone: (760) 955-5000

Victorville City Council

Government structure, or how Victorville is run

Victorville is a Charter City, using a council–manager form of government. The City Council sets policy, while the City Manager runs day-to-day operations and executes Council policy. The Council also appoints the City Attorney.

Meeting schedule and location

  • Regular City Council meetings: 1st and 3rd Tuesday of each month at 6:00 PM
  • Location: Council Chambers at City Hall, 14343 Civic Drive

City Council members (by district) + email

If you’re trying to reach “your” Councilmember, Victorville is district-based. Here is the district roster listed by the San Bernardino County Registrar of Voters: 

  • District 1: Tiffany Gaudin — tgaudin@victorvilleca.gov
  • District 2: Debra S. Jones — dsjones@victorvilleca.gov
  • District 3: Elizabeth “Liz” Becerra — lbecerra@victorvilleca.gov
  • District 4: Robert K. Harriman — rharriman@victorvilleca.gov
  • District 5: Leslie Irving — lirving@victorvilleca.gov

Contacting City Council

  • Start with City Hall (760) 955-5000 for routing
  • For meeting logistics, agenda questions, public comment routing, and official records, the City Clerk is the hub.
    • City Clerk: Jennifer Thompson — (760) 955-5188

How to address City Council; public comment, agenda items, and time limits

Victorville uses a simple process:

  • Public Comment (item not on the agenda): fill out a white speaker card, mark “Public Comment”, and hand it to the City Clerk before the meeting starts. The Mayor calls speakers during Public Comment.
  • Speaking on an agenda item: fill out a white speaker card with the agenda item number, and hand it to the City Clerk before the meeting.
  • Time limit: public comment is 3 minutes (or as determined by the Mayor).
  • Email comments (distributed to Council): email cityclerk@victorvilleca.gov by 4:00 PM the day of the meeting.

Agendas and recurring agenda themes

Where to find agendas

  • The City posts agendas online under Agendas.

Common recurring topics you’ll see

While every meeting changes, most councils repeatedly handle:

  • Budget adjustments, audits, and spending approvals
  • Public safety updates (police, fire, Measure P-type items)
  • Development and planning (zoning, projects, environmental items)
  • Public works (roads, contracts, maintenance programs)
  • Ordinances & policy updates
  • Boards/commissions appointments and procedural items

Watch meetings online

Council meeting materials, as well as meeting access, are centralized around the City’s Agendas system, which also points to online viewing options.

Election information, such as how to vote and how to run

District-based elections + maps

Victorville moved from at-large to district-based elections through an ordinance, as well as public process.

  • For district questions, the City lists: (760) 955-5188 and yourdistrictvv@victorvilleca.gov
  • The City posts the final district map and a zoomable version.

Upcoming election timeline

For the November 3, 2026 election, the City lists a nomination period beginning July 13 and lasting through August 7, 2026, with a possible extension to August 12 if an incumbent does not file.

Voter registration and official election administration

For registration, ballot info, and election administration, San Bernardino County Registrar of Voters is the primary source.

What City Council is paid (compensation)

A Victorville ordinance describing Council compensation states that it is set at $1,200 per month for each Councilmember.
Always verify the most current ordinance if you’re citing this formally—compensation can be updated by later ordinances.

Victorville City Government: Services, Contacts, and “Who Handles What”

City Manager: who they are and what they do

Victorville’s City Manager is Keith Metzler.
In a council–manager city, the City Manager is responsible for day-to-day operations and ensuring Council policies are executed.

Animal concerns such as stray cats/dogs, loose animals, and licenses

Contact Animal Services

  • Animal Services Division: (760) 955-5089
  • Email: animalservices@victorvilleca.gov
  • Address: 16648 E Street, Victorville, CA 92392

Dog licensing (online)

Victorville provides online dog licensing and lists requirements, such as proof of rabies vaccination and sterility certificate if spayed/neutered.

After-hours reporting and non-emergency

The City’s reporting page lists after-hours numbers, including Animal Services (760) 955-5089.

Police: how to contact

Victorville Police information is posted on the City’s site:

  • Phone: (760) 241-2911
  • Address: 14200 Amargosa Road, Victorville, CA 92392
  • Lobby hours: 7 a.m. – 5 p.m., Monday–Friday
    (Emergency: call 911.)

Fire Department and Fire Prevention

For permits, inspections, and plan review, Fire Prevention is the most relevant public-facing contact:

  • Fire Prevention: (760) 955-5227
  • Email: fireprevention@victorvilleca.gov

Report graffiti for removal

Victorville treats graffiti as a priority and states removals are typically handled within 24–48 hours:

  • 24-hour Graffiti Hotline: (760) 261-2222
  • Email: graffiti@victorvilleca.gov (include address/cross streets and exact location)

Water, sewer, trash: billing, payments, emergencies

Customer Service and Billing Hub

The City’s Customer Service page lists:

  • Phone: (760) 955-5001
  • Email: customerservice@victorvilleca.gov
  • Hours: Mon–Thu 8:00 AM–5:00 PM; Fri 8:00 AM–4:30 PM

Pay your utility bill online

Victorville provides instructions on its website for using its online utility billing portal.

Water/sewer/trash emergencies

The City publishes a guide for reporting emergencies; for example, sewer-related emergencies routed through Public Works.

Code Enforcement: report a problem, fast

Contact Code Enforcement

  • Email: enforcement@victorvilleca.gov
  • Phone: (760) 955-5104

How to report a violation

The City lists multiple methods:

  • Online complaint form (best method)
  • Email enforcement@victorvilleca.gov
  • Phone (760) 955-5104
  • In person at City Hall

Permits: building, planning, events

Building Division contacts

  • Phone: (760) 955-5100
  • planreview@victorvilleca.gov
  • inspection@victorvilleca.gov

Permit Center

Victorville’s Permit Center provides step-by-step guidance and links for permits.

Residential permits: apply and pay online

Victorville’s residential permit page links to:

  • Apply for permits online
  • Pay permit fees online

Potholes, road issues, and Public Works

Public Works contact

  • Public Works: (760) 241-6365
  • After-hours: (800) 472-2376
  • Email: publicworks@victorvilleca.gov

Asphalt repairs / pothole reporting

The City’s asphalt repairs page directs residents to Public Works by phone or email for potholes and similar issues.

“Report it” tools 

Victorville NOW (mobile app)

Victorville launched Victorville NOW for reporting non-emergency concerns like potholes, graffiti, and streetlight outages.

After-hours quick numbers

The City also publishes an after-hours reporting list for such things as Code Enforcement, Animal Services, Public Works, VMUS electric/gas, etc.

Utilities directory: trash, electric/gas, internet/cable/phone

Trash & recycling service issues, like a missed pickup, bins, or bulky pickup

Victorville directs service issues to its contracted hauler:

  • Victorville Disposal / Burrtec Waste: (760) 245-8607

Electric and natural gas (VMUS)

The City’s after-hours list includes:

  • VMUS electric or gas: (877) 760-VMUS (8687)

Internet / cable / phone providers by address

These services aren’t typically run by the City. The most reliable way is to look up providers by your exact address using official availability maps like:

  • FCC National Broadband Map
  • California Interactive Broadband Map

How to get involved 

1) Show up and speak, it matters

  • Attend the 1st/3rd Tuesday meeting at 6 PM
  • Use the white speaker card process for Public Comment or agenda items

2) Submit written comments even if you can’t attend

Email comments to cityclerk@victorvilleca.gov by 4 PM the day of the meeting so they can be distributed.

3) Track agendas consistently

Follow the City’s Agendas page so you’re reacting on time, not after decisions are already made.

4) Join boards/commissions and community committees

Victorville regularly posts opportunities and city programs; watch City news/announcements and apply when openings appear.

5) Use public records to understand decisions

Victorville provides an online Public Records Request portal for convenient requests and tracking.

6) Vote, and if you’re motivated, run

  • Use district maps and district-election info to confirm your district
  • If you want to run, start with the City’s election/campaign info and nomination windows